tag:blogger.com,1999:blog-8197838.post2483450527414007276..comments2023-10-10T11:32:22.929-04:00Comments on enrevanche: Dear Enterprise Rent-A-Car [UPDATED]Barryhttp://www.blogger.com/profile/03420387509324434651noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-8197838.post-123068519084980682010-02-24T22:42:05.826-05:002010-02-24T22:42:05.826-05:00I just made a call to Enterprise Customer Service ...I just made a call to Enterprise Customer Service and Support 1-800-264-6350 and asked if they do truely have a citations department. Customer service had looked up that department and gave me the phone number of 1-800-935-0112, which is the exact number listed in the letter(s). She says these letters are valid.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8197838.post-69525739265314848932010-02-22T18:32:00.077-05:002010-02-22T18:32:00.077-05:00Hi, everybody. This is very fishi, my brother in l...Hi, everybody. This is very fishi, my brother in law was on vacation in Fl in july 09, he lives in south america and got the same letters, exept they came from Alamo.I told him not to pay anything for now. It will nice if we could get somebody from the media involve.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8197838.post-90568791399312277942010-02-08T19:15:07.126-05:002010-02-08T19:15:07.126-05:00I also received a letter today dated 2/2/10. A $1...I also received a letter today dated 2/2/10. A $1.86 toll violation and a $10 admin fee to be charged within 6 days. Well I received the letter on the 6th day. Not familar w/Tx tolls. OK Don't mind paying the toll but admin fee of $10--what a rip off. I rec'd the ltr late in the day and therefore, the office I needed to speak w/was closed. I'm furious to say the least. It's the "principal" of the thing.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8197838.post-18792029108652247002010-02-02T08:37:10.805-05:002010-02-02T08:37:10.805-05:00I also have 3 letters from enterprise and cannot g...I also have 3 letters from enterprise and cannot get thru to the 800-935-0112 number due to "unusually high call volume" whenever I call. I called Delaware ez pass and they told me that the citations are for DE river and bay authority for the Del Mem Bridge which I have not crossed in years, especially not in a rental car. They knew of a way I could dispute the $1.00 toll taken care of but not the $10 enterprise fee. WHen I called the enterprise branch they said they can't help me.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8197838.post-80739929408128896212010-01-30T13:10:18.080-05:002010-01-30T13:10:18.080-05:00Hey, everybody. This seems to have struck a nerve...Hey, everybody. This seems to have struck a nerve.<br /><br />I wound up paying the "citation" because there was absolutely no way to fight City Hall's outsourced subcontractor.<br /><br />Not happy about it either.Barryhttps://www.blogger.com/profile/03420387509324434651noreply@blogger.comtag:blogger.com,1999:blog-8197838.post-11793222304366511982010-01-30T13:00:13.576-05:002010-01-30T13:00:13.576-05:00I am in the process of writing the CEO, also. The...I am in the process of writing the CEO, also. The Citations Department is just a way to cover the calls because you can never get anyone to answer the calls.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8197838.post-64052008897814600212010-01-30T03:51:02.488-05:002010-01-30T03:51:02.488-05:00I think it's a scam also. I was in florida las...I think it's a scam also. I was in florida last November and just received a letter from Enterprise saying that I have a $1.50 toll violation plus a $10.00 admin fee. I check my online bank statement, and there it was, a $11.50 charge. It don't seem fair. I have no idea about any toll booth.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8197838.post-56446098276082656492010-01-27T10:48:19.489-05:002010-01-27T10:48:19.489-05:00Hi, I got similar letters (9 of them) and when I ...Hi, I got similar letters (9 of them) and when I tried to contact them at telephone number on letter, I was put on hold and then disconnected. Cannot find their email address and then I noticed your email. Did you get any satisfacdtion and did they charge your credit card,, as threathened in my letters. Appreciate hearing from anyone as I think this is a scam. I was not anywhere near their locations.<br /><br />Marie MathisAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-8197838.post-52481184824597756092010-01-25T01:11:31.345-05:002010-01-25T01:11:31.345-05:00Hi, did you solve the issue? I got a similar lette...Hi, did you solve the issue? I got a similar letter from Enterprise as yours and would like to dispute. They notified me that I did not pay a toll when I rent their car. I can easily prove it's a mistake (the violation place is 340 miles away from my rental place and my contract indicated that I only drive 280 miles).Anonymousnoreply@blogger.com