When the going gets weird, the weird turn pro. - Hunter S. Thompson

01 September 2007

Zombie customer service surveys

You'll never guess what was in my inbox this morning...

tell us about your sunrocket experience
When, what to my wondering eyes should appear...

A customer service survey from my old Internet telephony provider, Sunrocket, which suddenly (and without warning) shut down in mid-July of this year.

Clearly, this survey was paid for, and programmed, well in advance... and just as clearly, the shutdown of Sunrocket as a going concern has been about as orderly as you'd expect, based on the standards of public behavior they've already demonstrated.

I had fun filling out the survey.

why no sunrocket_scaled
Why I'm no longer using Sunrocket, in my own words

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