When the going gets weird, the weird turn pro. - Hunter S. Thompson

Showing posts with label incompetence. Show all posts
Showing posts with label incompetence. Show all posts

01 September 2009

Why I no longer use Gmail - and am contemplating disentangling myself from GOOG entirely

As I write this, my personal Gmail account has been down and unavailable for about 36 hours.

There hasn't been a status update from "tech support" (and I use the term very loosely, as I haven't seen anything from Google yet that deserves the name "support") since 3PM Eastern yesterday.

I've relied on a lot of Google-based free services for everyday computing - Google Apps and Google Voice in addition to Gmail, to be sure, but also Blogger (since 2004.)

I'm done with that, I think.  Monocultures are dangerous.

As a first step, I have a new personal e-mail address.  I'll be sending updates out shortly - for those of you who care, Fastmail is my new provider of choice, for the following reasons:
  • Good reputation for quality and transparency in the geek community
  • Multiple tech support options
  • Affordable: USD 35 for one year of "premium" e-mail service (free and lower-cost options are available)
I'll let y'all know how it goes.

And in the meantime - well, I guess it's finally time to suck it up and move enrevanche to a new home.  Stay tuned.

03 May 2007

Things I have learned about Applecare

I am still waiting for the shipping box, "'overnighted" on the 30th of April, to arrive so that I can return my broken MacBook to Apple... again. (Counting the couple of days that the little laptop spent at the Genius Bar less than a month after my purchase, this is the *third* time that the computer has been returned to Apple's custody for repair in under a year. So glad I bought the extended warranty.)

Anyway, here's what I've learned from the latest festival of incompetence.

(1) Apple doesn't know how to give DHL the information it needs to deliver shipping boxes to office addresses in New York City, and

(2) DHL doesn't know how to find massive buildings in Lower Manhattan by conventional, US Postal Service-compliant street addresses. (I got a call on my cell phone from DHL yesterday morning, asking for clarification about where "17 State Street" was. Um, it's the HUGE F***ING SKYSCRAPER RIGHT ACROSS FROM THE STATEN ISLAND FERRY TERMINAL.)

07 January 2007

"We have helped to officiate at a human sacrifice."

In re the recent judicially-sanctioned lynching of Saddam Hussein, I somehow missed this piece in Slate by Christopher Hitchens last week, but thanks to Tata I can point you to it, too:
...The zoolike scenes in that dank, filthy shed (it seems that those attending were not even asked to turn off their cell phones or forbidden to use them to record souvenir film) were more like a lynching than an execution. At one point, one of the attending magistrates can be heard appealing for decency and calm, but otherwise the fact must be faced: In spite of his mad invective against "the Persians" and other traitors, the only character with a rag of dignity in the whole scene is the father of all hangmen, Saddam Hussein himself.

How could it have come to this? Did U.S. officials know that the designated "executioners" would be the unwashed goons of Muqtada Sadr's "Mahdi Army"—the same sort of thugs who killed Abdul Majid al-Khoei in Najaf just after the liberation and who indulge in extra-judicial murder of Iraqis every night and day? Did our envoys and representatives ask for any sort of assurances before turning over a prisoner who was being held under the Geneva Conventions? According to the New York Times, there do seem to have been a few insipid misgivings about the timing and the haste, but these appear to have been dissolved soon enough and replaced by a fatalistic passivity that amounts, in theory and practice, to acquiescence in a crude Shiite coup d'état. Thus, far from bringing anything like "closure," the hanging ensures that the poison of Saddamism will stay in the Iraqi bloodstream, mingling with other related infections such as confessional fanaticism and the sort of video sadism that has until now been the prerogative of al-Qaida's dehumanized ghouls. We have helped to officiate at a human sacrifice. For shame.

The Shameful Hanging of Saddam Hussein (Slate, January 2, 2007)

Here's an interesting related article in Saturday's New York Times: Before Hanging, a Push for Revenge and a Push Back from the U.S.:
The taunts Mr. Hussein endured from Shiite guards as he stood with the noose around his neck have made headlines around the world, and stirred angry protests among his fellow Iraqi Sunnis. But the story of how American commanders and diplomats fought to halt the execution until midnight on Friday, only six hours before Mr. Hussein was hanged, is only now coming into focus, as Iraqi and American officials, in the glare of international outrage over the hanging, compete with their versions of what happened.