I am still waiting for the shipping box, "'overnighted" on the 30th of April, to arrive so that I can return my broken MacBook to Apple... again. (Counting the couple of days that the little laptop spent at the Genius Bar less than a month after my purchase, this is the *third* time that the computer has been returned to Apple's custody for repair in under a year. So glad I bought the extended warranty.)
Anyway, here's what I've learned from the latest festival of incompetence.
(1) Apple doesn't know how to give DHL the information it needs to deliver shipping boxes to office addresses in New York City, and
(2) DHL doesn't know how to find massive buildings in Lower Manhattan by conventional, US Postal Service-compliant street addresses. (I got a call on my cell phone from DHL yesterday morning, asking for clarification about where "17 State Street" was. Um, it's the HUGE F***ING SKYSCRAPER RIGHT ACROSS FROM THE STATEN ISLAND FERRY TERMINAL.)