When the going gets weird, the weird turn pro. - Hunter S. Thompson

03 September 2006

Offshoring and data theft

Leading British and American companies face being dragged into an emerging fraud scandal at a call centre company in India.
V-Angels, a Delhi-based outsourcing company that handles customer inquiries for telecoms firms in the West, has reported a number of employees to the police for allegedly stealing highly confidential customer data.

Som Mandal, V-Angels' lawyer, confirmed that the firm had made a police complaint. He declined to identify V-Angels' clients, citing commercial confidentiality, but confirmed that they include 'half a dozen blue chip companies in Britain and the US'.
The Observer: New data theft scandal rocks subcontinent's call centres

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