A new report from market research firm Gartner, Inc. warns that a labor crunch and rising wages could erode as much as 45 percent of India's market share by 2007.
More importantly, the Gartner report cautions that a host of emerging countries such as the Philippines, Malaysia, Vietnam and Eastern European nations including Hungary and Poland, are also starting to challenge India's leadership in offshore business process outsourcing (BPO.)
When the going gets weird, the weird turn pro. - Hunter S. Thompson
24 August 2005
Report: India could lose 40% BPO market share by 2007 - Aug. 24, 2005: