A chronic shortage of skilled workers is threatening India's outsourcing industry. Call centers and outsourcing firms are growing fast, but their human resources employees despair because most of the young Indians they interview are, they say, "unemployable."ABC News: India's Outsourcing Boom Runs Into Trouble
Some people in the IT industry have said that only one in 10 graduates is worth taking on. "Just look at their English," fumed a frustrated Mumbai-based call center manager as he waved around letters written by employees. One read: "As I am marrying my daughter, please grant a week's leave." Another said: "I am in well here and hope you are also in the same well."
26 December 2005
ABC News: India's Outsourcing Boom Runs Into Trouble
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