When the going gets weird, the weird turn pro. - Hunter S. Thompson

27 July 2005

Risks of outsourcing highlighted again - ZDNet UK News

Risks of outsourcing highlighted again - ZDNet UK News:
Almost two-thirds of outsourcing deals are failing because organisations are only paying lip-service to the small print in the rush to make cost savings, according to new figures.
Where's the point of failure for most outsourcing debacles?

Again, and again, and again: IT governance and service management. Companies outsourcing their IT functions want to hurry up and start saving Big Bucks; outsourcing consultancies can't wait to sign new business and start billing.

The devil, as always, is in the details. Big hint: "We'll worry about the fine print later" doesn't cut it.

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