ZDNet: ITIL revolution continues unabated

The Information Technology (IT) Information Library, or ITIL, is a set of industry best practices that is spreading throughout the world's IT community. A recent story on ZDNet tracks the rapid dispersal of ITIL ideas.

ITIL revolution continues unabated | ZDNet.com:

ITIL has made significant in-roads into the enterprise: In 2003, only 26 percent of organizations were familiar with ITIL. Today, 73 percent are in various stages of implementing the framework. In just two years, a general lack of awareness has leap-frogged into implementation, although only 1 percent have reached the highest level of maturity.

Background:

• IT Information Library (ITIL) main site
  
• Wikipedia entry on ITIL
• Related: MSNBC runs a story on a Louisville, KY energy company's ITIL success story.